• Instant Upgrades: FlyFlat systematically identifies which economy or premium economy tickets get instant offers to upgrade to business class, where the cost is less than buying business class outright. We then book instant-upgradable tickets for customers when relevant to the itinerary they want and instantly upgrade them to business class.
• Proprietary Methods: Many of our best deal secrets we keep safe so just FlyFlat customers can take advantage of these special fares. If you’d like to better understand the ins and outs, we encourage you to get started, and we can share more on your onboarding call!
• VPN and Point of Sale Arbitrage: Sometimes where you book an airline ticket – whether the IP address where the booking is made, the point of sale processing the purchase, or both – has a big impact on the price of the ticket. FlyFlat takes advantage of these pricing discrepancies so our clients can save as much as possible. A big benefit of this strategy is that it often stacks with at least one other approach listed here.
• Business and First Class Consolidators: FlyFlat has long-standing relationships with dozens of suppliers that have negotiated rates lower than published fares for specific markets and routes.
• Lower fares through our well-established and trusted relationships with a network of reputable global travel systems, ensuring our clients benefit from exclusive deals and unparalleled savings.
• Airline commissions through other travel agents where we can pass off the discounts to our clients.
• In the rare cases when none of the above is possible, we leverage rewards portal arbitrage and booking with high-earning credit cards for air travel to ensure you NEVER have to pay the retail price for your business and first-class travels with FlyFlat.
  
  We average saving our clients 35% off long-haul international business and first-class tickets through these approaches.
  
  We are able to guarantee saving our Pro Plan members 5% off premium tickets no matter what, and in rare cases, we have even saved our clients over 90% off the retail prices.

Yes – there is no charge to have access to our 24/7/365 white glove concierge service for long-haul, international, business and first-class bookings. You only pay upon confirming a booking.

That being said, right now there is significant demand for the FlyFlat Concierge Platform, so to jump the waitlist, you can learn more about joining our Pro Plan here. All other services like booking economy flights or short-haul business and first-class flights come with service fees if you are not a Pro Plan member.

We are always behind the scenes watching you every step of the way 24/7/365, checking every flight and re-confirming every service request like seat selection, meals, etc., multiple times between your booking and your flight.

Nevertheless, sometimes force majeure such as bad weather, airline IT issues, or agent incompetence brings problems such as canceled flights or missed connections. When that occurs, we immediately take action to find a solution and stay in very close contact with you in whatever communication method you prefer until the issue is resolved.